What's in these terms?
These terms tell you the rules for using our website (our site).
Who we are and how to contact us
is a site operated by Charlotte Haynes ("We").
To contact us, please email
By using our site you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may suspend or withdraw our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.
Marketplace Terms - Listeners
Please note that when you decide to purchase goods and/or services identified on THE KOLLECTIVE LONDON the resulting legal contract is between you and the relevant seller.
We cannot give any undertaking that goods and/or services you purchase from sellers through the site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the seller.
Although we endeavour to review listings before publication, we are not responsible in any way for listings provided by sellers and at no time do we possess any items offered for sale by sellers through the site.
Marketplace Terms - Sellers
If you offer to sell any goods or services through the site you must at all times comply with applicable law and regulation and you agree that: (a) your description of those goods or services will be accurate and not misleading; (b) you will properly perform any contract you enter in to with a buyer introduced through the site.
All advertisements placed through the site must NOT:
Be defamatory of any person.
Be obscene, offensive, hateful or inflammatory.
Infringe any copyright, database right or trade mark of any other person.
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
We are not responsible for websites we link to.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Which country's laws apply to any disputes?